:root{--bg: #f4f5f7;--surface: #ffffff;--sunk: #eceef2;--ink: #161a21;--muted: #5f6876;--faint: #6f7784;--line: #dfe3e9;--accent: #2f5bd3;--accent-ink: #2148b3;--accent-soft: #e8eefc;--on-accent: #ffffff;--ok: #1f7a52;--wait: #9a6407;--wait-soft: #faf0da;--late: #c0392b;--late-soft: #fbe7e4;--shadow: rgba(22, 26, 33, .12);color-scheme:light dark;font-family:system-ui,-apple-system,Segoe UI,Roboto,sans-serif;font-size:14px}@media (prefers-color-scheme: dark){:root{--bg: #101318;--surface: #181c23;--sunk: #1f242c;--ink: #e7eaef;--muted: #9ba3b0;--faint: #929aa7;--line: #2b313b;--accent: #7c9bff;--accent-ink: #a9bcff;--accent-soft: #1d2742;--on-accent: #101318;--ok: #55c08e;--wait: #e0a743;--wait-soft: #33280f;--late: #f06f62;--late-soft: #3a1c1a;--shadow: rgba(0, 0, 0, .45)}}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink)}button{font:inherit;color:inherit;background:var(--surface);border:1px solid var(--line);border-radius:8px;padding:6px 12px;cursor:pointer}button:disabled{opacity:.6;cursor:default}button.primary{background:var(--accent);color:var(--on-accent);border-color:var(--accent)}button.link{border:none;background:none;padding:0 4px;color:var(--accent)}input{font:inherit;color:inherit;background:var(--surface);border:1px solid var(--line);border-radius:8px;padding:8px 10px}.muted{color:var(--muted)}.error{color:var(--late);margin:0}.notice{background:var(--wait-soft);color:var(--wait);border-radius:8px;padding:8px 10px;margin:0}.center{min-height:100vh;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:12px;padding:16px}.card{background:var(--surface);border:1px solid var(--line);border-radius:12px;padding:24px;max-width:420px;width:100%}.card h1{font-size:20px;margin:0 0 4px}.login{display:flex;flex-direction:column;gap:12px}.login label{display:flex;flex-direction:column;gap:4px}.elsewhere{display:flex;flex-wrap:wrap;gap:8px;align-items:center}.elsewhere p{width:100%;margin:0}.shell{min-height:100vh;display:flex;flex-direction:column}.top{display:flex;flex-wrap:wrap;align-items:center;gap:16px;padding:12px 16px;background:var(--surface);border-bottom:1px solid var(--line)}.brand{display:flex;flex-direction:column}.segmented{display:inline-flex;border:1px solid var(--line);border-radius:8px;overflow:hidden}.segmented button{border:none;border-radius:0}.segmented button.on{background:var(--accent-soft);color:var(--accent-ink);font-weight:600}.dept{font-weight:600}.search{flex:1;min-width:200px;max-width:420px}.who{margin-left:auto;display:flex;gap:8px;align-items:center}.tabs{display:flex;align-items:center;gap:4px;padding:8px 16px 0;border-bottom:1px solid var(--line)}.tabs>button{border:none;border-bottom:2px solid transparent;border-radius:0;background:none;padding:8px 12px}.tabs>button.on{border-bottom-color:var(--accent);font-weight:600}.fresh{margin-left:auto;background:var(--wait-soft);color:var(--wait);border-radius:8px;padding:4px 8px;margin-bottom:6px}.filters{display:flex;flex-wrap:wrap;gap:8px;align-items:center;padding:8px 16px}.chip{display:inline-flex;align-items:center;gap:4px;background:var(--surface);border:1px solid var(--line);border-radius:999px;padding:2px 4px 2px 10px}.chip button{border:none;background:none;padding:0 6px}.content{flex:1;padding:16px}.placeholder{border:1px dashed var(--line);border-radius:12px;padding:48px 16px;text-align:center;color:var(--muted)}.board{display:flex;flex-direction:column;gap:12px;min-height:100%}.problems{display:flex;flex-wrap:wrap;gap:8px}.problem{display:inline-flex;align-items:baseline;gap:8px;border-radius:10px;padding:8px 12px}.problem-count{font-size:18px;font-weight:700}.problem.hot{background:var(--late-soft);border-color:transparent}.problem.hot .problem-count{color:var(--late)}.problem.on{background:var(--accent-soft);border-color:var(--accent);box-shadow:inset 0 0 0 1px var(--accent)}.toolbar{display:flex;flex-wrap:wrap;align-items:center;gap:8px}select{font:inherit;color:inherit;background:var(--surface);border:1px solid var(--line);border-radius:8px;padding:7px 8px;max-width:220px}.dates{display:inline-flex;align-items:center;gap:6px}.dates input{padding:6px 8px}.board-total{margin-left:auto}.toolbar .fresh{margin:0}.columns{display:flex;gap:12px;overflow-x:auto;align-items:flex-start;padding-bottom:8px}.column{flex:0 0 272px;display:flex;flex-direction:column;gap:8px;background:var(--sunk);border-radius:12px;padding:10px;max-height:calc(100vh - 300px);overflow-y:auto}.column-head{display:flex;justify-content:space-between;font-weight:600;position:sticky;top:-10px;background:var(--sunk);padding:2px 0 6px}.column-count{color:var(--muted)}.column-empty{text-align:center;margin:12px 0}.appeal{display:flex;flex-direction:column;gap:3px;background:var(--surface);border:1px solid var(--line);border-radius:10px;padding:8px 10px}.appeal-top{display:flex;justify-content:space-between;gap:8px}.danger{color:var(--late)}.waiting{background:var(--wait-soft);color:var(--wait);border-radius:6px;padding:2px 6px;align-self:flex-start}.appeal-owner{margin-top:4px;font-size:13px}.appeal-owner.nobody{font-weight:600}.appeal.clickable{cursor:pointer}.appeal.clickable:hover,.appeal.clickable:focus-visible{border-color:var(--accent);outline:none}.appeal.selected{border-color:var(--accent);box-shadow:0 0 0 1px var(--accent)}.panel{position:fixed;top:0;right:0;bottom:0;width:min(480px,100vw);overflow-y:auto;background:var(--surface);border-left:1px solid var(--line);box-shadow:-8px 0 24px var(--shadow);padding:16px;display:flex;flex-direction:column;gap:12px;z-index:10}.panel-head{display:flex;justify-content:space-between;align-items:flex-start;gap:8px}.panel-title{display:flex;flex-direction:column;gap:2px;font-size:16px}.panel-title .muted{font-size:14px}.close{border:none;background:none;font-size:22px;line-height:1;padding:0 4px}.next-step{border:1px solid var(--line);border-radius:10px;padding:8px 10px;display:flex;flex-direction:column;gap:2px}.next-step.red{border-color:var(--late);color:var(--late)}.facts{margin:0;display:grid;gap:4px}.facts>div{display:grid;grid-template-columns:140px 1fr;gap:8px}.facts dt{color:var(--muted)}.facts dd{margin:0}.facts .warn dd{color:var(--wait)}.facts dd.nobody{font-weight:600}.panel-actions{display:flex;flex-wrap:wrap;gap:8px}.panel-actions button.on{border-color:var(--accent)}.panel-form{display:flex;flex-direction:column;gap:8px;border:1px solid var(--line);border-radius:10px;padding:10px}.panel-form select,.panel-form input{width:100%}.panel-form-buttons{display:flex;gap:8px}.panel-block h3{font-size:14px;margin:0 0 6px;display:flex;align-items:center;gap:8px}.feed{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:6px}.feed-row{border-left:3px solid var(--line);padding:2px 0 2px 8px}.feed-row.call,.feed-row.talk{border-left-color:var(--accent)}.feed-row.in{border-left-color:var(--wait)}.feed-row.mark{color:var(--muted)}.feed-top{display:flex;justify-content:space-between;gap:8px;font-size:13px}.feed-title{font-weight:600}.feed-text{white-space:pre-wrap;overflow-wrap:anywhere}.call-extras{display:flex;flex-wrap:wrap;align-items:center;gap:8px;margin-top:4px}.call-extras audio{width:100%}.transcript{width:100%;background:var(--bg);border-radius:8px;padding:6px 8px;max-height:320px;overflow-y:auto}.transcript p{margin:2px 0}a{color:var(--accent);text-decoration:none}a:hover{text-decoration:underline}.team{display:flex;flex-direction:column;gap:16px}.team-bar{display:flex;flex-wrap:wrap;align-items:center;gap:12px}.team-bar .fresh{margin-bottom:0}.summary{display:flex;flex-wrap:wrap;gap:8px}.stat{display:flex;flex-direction:column;gap:2px;background:var(--surface);border:1px solid var(--line);border-radius:12px;padding:10px 14px;min-width:120px}.stat strong{font-size:20px}.team-table tr.selected td{background:color-mix(in srgb,var(--accent) 10%,transparent)}.compare{border-collapse:collapse;width:100%}.compare th,.compare td{padding:4px 6px;border-bottom:1px solid var(--line);text-align:left}.compare th{font-weight:500;color:var(--muted)}.compare .num{text-align:right;font-variant-numeric:tabular-nums}.funnel{list-style:none;margin:0;padding:0;display:grid;gap:6px}.funnel li{display:grid;grid-template-columns:110px 1fr 40px;align-items:center;gap:8px}.funnel .bar{height:10px;border-radius:5px;background:var(--line);overflow:hidden}.funnel .bar span{display:block;height:100%;background:var(--accent)}.funnel .num{text-align:right;font-variant-numeric:tabular-nums}.rows{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:6px}.rows li{display:flex;flex-wrap:wrap;justify-content:space-between;gap:4px 12px;border:1px solid var(--line);border-radius:10px;padding:8px 10px}.rows .row-main,.rows .row-side{display:flex;flex-direction:column;gap:2px}.rows .row-side{align-items:flex-end;text-align:right}.rows .call-extras{flex-basis:100%}.table-wrap{overflow-x:auto;background:var(--surface);border:1px solid var(--line);border-radius:12px}.team-table,.sources{border-collapse:collapse;width:100%}.sources{width:auto;min-width:360px;background:var(--surface);border:1px solid var(--line);border-radius:12px}.team-table th,.team-table td,.sources th,.sources td{padding:8px 10px;border-bottom:1px solid var(--line);white-space:nowrap;text-align:left}.team-table th,.sources th{font-weight:500;color:var(--muted)}.team-table .groups th{color:var(--ink);font-weight:600}.team-table .num,.sources .num{text-align:right;font-variant-numeric:tabular-nums}.team-table .group-start{border-left:1px solid var(--line)}.team-table tfoot td{font-weight:600;border-bottom:none}.tone-warn{background:var(--wait-soft);color:var(--wait)}.tone-bad{color:var(--late);font-weight:600}.team-foot{display:flex;gap:12px;align-items:center}.section{font-size:16px;margin:8px 0 0}.presets{display:flex;flex-wrap:wrap;align-items:center;gap:6px}.preset{display:inline-flex;align-items:center;border:1px solid var(--line);border-radius:999px;background:var(--surface)}.preset button{border:none;background:none;border-radius:999px;padding:4px 12px}.preset .preset-remove{padding:4px 10px 4px 0;color:var(--faint)}.preset.on{background:var(--accent-soft);border-color:var(--accent);color:var(--accent-ink);font-weight:600}.preset-form{display:inline-flex;gap:6px}.preset-form input{padding:4px 8px}.stage-chip{align-self:flex-start;background:var(--accent-soft);color:var(--accent-ink);border-radius:8px;padding:2px 8px;font-size:13px;font-weight:500}.identity{display:flex;align-items:center;gap:14px;background:var(--sunk);border-radius:16px;padding:14px 16px}.identity-text{display:flex;flex-direction:column;gap:2px;min-width:0}.identity-text strong{font-size:18px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.avatar{flex:0 0 auto;width:44px;height:44px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;background:var(--accent-soft);color:var(--accent-ink);font-weight:600}.avatar.small{width:28px;height:28px;font-size:12px}.about{margin:0;border:1px solid var(--line);border-radius:12px;padding:0 12px}.about>div{display:grid;grid-template-columns:130px 1fr;gap:8px;padding:8px 0}.about>div+div{border-top:1px solid var(--line)}.about dt{color:var(--muted)}.about dd{margin:0;overflow-wrap:anywhere}.about .warn dd{color:var(--wait)}.people{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:6px}.people li{display:flex;align-items:center;gap:8px}.people li .muted{margin-left:auto}.nobody{margin:0;color:var(--late);font-weight:600}a.button{display:inline-flex;align-items:center;border:1px solid var(--line);border-radius:8px;padding:6px 12px;background:var(--surface)}.sheet-tabs{display:flex;gap:4px;border-bottom:1px solid var(--line)}.sheet-tabs button{border:none;border-bottom:2px solid transparent;border-radius:0;background:none;padding:8px 10px;display:inline-flex;align-items:center;gap:6px}.sheet-tabs button.on{border-bottom-color:var(--accent);color:var(--accent-ink);font-weight:600}.tab-count{background:var(--accent-soft);color:var(--accent-ink);border-radius:999px;padding:0 7px;font-size:12px}.channels{display:flex;flex-wrap:wrap;align-items:center;gap:6px;margin-bottom:10px}.channels button{border-radius:999px;padding:3px 10px;font-size:13px}.channels button.on{background:var(--accent-soft);border-color:var(--accent);color:var(--accent-ink)}.tasks{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:6px}.tasks li{display:flex;flex-direction:column;gap:2px;border:1px solid var(--line);border-radius:10px;padding:8px 10px}.tasks li.danger{border-color:var(--late);background:var(--late-soft)}.tasks li.done span:first-child{text-decoration:line-through;color:var(--faint)}.panel.employee{width:min(880px,100vw)}.now-line{display:flex;flex-wrap:wrap;gap:6px 18px;background:var(--sunk);border-radius:12px;padding:10px 14px}.now-line .hot strong,.now-line .hot a{color:var(--late)}.employee-grid{display:grid;grid-template-columns:1fr;gap:16px}@media (min-width: 760px){.employee-grid{grid-template-columns:1fr 1fr}}.employee-side{display:flex;flex-direction:column;gap:16px}.hot-list{list-style:none;margin:0 0 8px;padding:0;display:flex;flex-direction:column;gap:6px}.hot-list li{display:flex;flex-direction:column;gap:2px;border:1px solid var(--line);border-radius:10px;padding:8px 10px}.metrics{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:8px}.metrics li{display:grid;grid-template-columns:1fr auto;gap:2px 8px}.metric-value{text-align:right;font-weight:600;font-variant-numeric:tabular-nums}.metrics li.worse .metric-value{color:var(--late)}.metric-bar{grid-column:1 / -1;position:relative;height:8px;border-radius:4px;background:var(--sunk)}.metric-fill{display:block;height:100%;border-radius:4px;background:var(--accent)}.metrics li.worse .metric-fill{background:var(--late)}.metric-median{position:absolute;top:-3px;bottom:-3px;width:2px;margin-left:-1px;background:var(--ink)}.metric-median-text{grid-column:1 / -1;font-size:12px}